If I get deployed or I’m going to on leave can I pause subscription?

Yes, if you’re on a monthly-recurring plan you can pause your subscription if you’re being deployed or going on leave.

You can pause for a minimum of one week and maximum of 8 months up to twice in a year. On the date you’ve selected your Wi-Fi will automatically resume.

If you are mid-way through a billing cycle the remaining credit will be added to your account and will be deducted from your next bill when your service resumes.

Please get in contact with our Customer Service team who will be able to help.

Please note: you can call Customer Service to adjust your dates if you find you need to get online earlier or later than first expected.

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