To enjoy a seamless Wi-Fi experience, Randomised MAC Feature on your device. This feature is turned on by default on newer devices, and it can cause frequent disconnections from the Wi-Fi network due to a random MAC address changing each time you disconnect and reconnect to a network. To avoid this, follow these simple steps to turn off the setting:
Android Devices (Phone and Tablet Andriod 10 or later)
1. Go to Settings, then click Network and then Wi-Fi.
2. Connect to Butlins Wi-Fi and then click the cog to the right of the network name.
3. Click Advanced or View More
4. Tap Mac address type and change it to Use Phone/Device/Tablet MAC from Randomised.
5. Copy the Wi-Fi Mac address.
6. Connect to Butlins Wi-Fi
7. Go to the Landing Page
8. Read and Accept the Terms and Conditions and Click Add Device
9. Enter the Wi-Fi Address and click get device online.
10. The page will show a loading bar and confirm you are connected.
Android Phone:
Depending on your device version, attempt to follow one set of instructions listed below:
1. On the Home screen, tap the Menu button and go to Settings.
2. Tap About Phone.
3. Tap Status.
4. Scroll down to see your WiFi MAC address.
Or
1. On the Home screen, tap the Menu button and go to Settings.
2.Tap About Phone.
3. Tap Hardware information.
4. Scroll down to see your WiFi MAC address.
Or
1. On the Home screen, press the Menu key and select Settings.
2. Now select Wireless and network.
3. Select WiFi Settings. You will find the MAC address under the Advanced section.
Android Tablet:
To locate the MAC Address of your Android tablet, follow these steps:
1. On the Home screen, tap the Andriod menu icon galaxy tab Menu key and go to Settings.
2. Scroll down and tap About Tablet then tap Status and then scroll down to view WiFi Mac address.