About Us

As a UK ISP, Wifinity Serves Businesses and Their Customers With a Range of Connectivity Solutions

Connectivity is an essential part of our lives—from working to relaxing, studying and networking, we’re almost always online. And with the latest generation of IoT devices, from doorbell cameras to fridges, kettles and even toothbrushes, our lives are increasingly digital.

And we need networks that can keep up.

At Wifinity, we care about keeping people connected to the fastest, most reliable, and most secure network we can provide, combined with an unbeatable experience for our— and your—customers. But we are also committed to do this in a sustainable way and to minimise our impact on the environment – read our Carbon Reduction plan here.

Why Us?

We help individuals, businesses and groups of people stay connected to what they need and love. Our customer-centric approach means that from start to finish, we collaborate with you to provide the right solution for your business and your users.

Trusted where it matters the most

Our connectivity services are relied upon by the MOD, the NHS and some of the biggest brands in a range of sectors across the UK.

Breadth and depth of expertise

Our teams know their stuff. From regional installation crews on the road through to our in-house operations centre and 24/7/365, UK-based Customer Support teams.

We’re in this together

We don’t believe in the one-size-fits-most approach. We’ll work with you to design your installations, customer experiences, and even commercial models that work for you and your business. You’re not just a customer—you’re our partner.

Strong industry partnerships

We know our customers trust us to deliver for them consistently, which is why we choose our suppliers with care. We’re proud to be an Elite Ruckus partner, and by partnering with the leading industry suppliers, we offer choice and resilience across our supply chain.

Our Story

Wifinity was founded in 2007 to solve a problem—our armed forces were struggling with reliable connectivity. While living in barracks, often in remote locations, ordering a landline and booking in an engineer just wasn’t an option.

And that problem isn’t exclusive to the military, either. Students living in university accommodation, families visiting holiday resorts, or living in shared accommodation and retirement communities.

Conventional home broadband doesn’t always work for them.

Wifinity is different. We offer the same benefits as traditional broadband, such as superfast speeds, WiFi, and secure and private networks, but none of the downsides. We offer flexible contracts, so customers only pay for what they need without hefty penalties or long contract terms.

Once we’re installed on site, residents can connect on day one – no waiting for a connection date or engineer’s visit. Through site-wide internet access, you can roam across your barracks, your halls, or even different buildings onsite and stay connected to the same private WiFi network.

It’s what we set out to do, and it’s what we continue to do.

We take the complexity out of connectivity.

2007

Starting out

Wifinity was founded to connect the Armed Forces, with the first access points installed by our founders themselves! We created an ISP business unlike any other.

2014

Growing and growing

Our experience bringing broadband to the Armed Forces showed us the difference our service could make. We realised there were other locations that had similar challenges. We were soon running cables and installing Access Points across holiday and caravan parks, helping people on holiday to stay connected.

2017

Longer term connections

Our business continued to grow, and we expanded into longer-term contracts for residential apartments and student accommodation. Advances in our Home Networking technology enabled our service to perform just like conventional home broadband.

2020

From strength to strength

2020 was a period of growth for Wifinity, as we acquired the Optify and Mediaforce brands, increasing our team’s expertise, our customer base, and the range of services we offer.