How to run a speed test
A speed test shows us how fast your device is receiving and sending data on the network. This helps us check whether slow speeds are affecting your connection. You can do this on a phone, tablet, or laptop. Important You only need to run this test once. Please stay as close to your access point […]

Wifinity and Anchor pass 750 live properties milestone ahead of WiFi schedule
We’ve connected more than half of Anchor later living properties ahead of plan, to our new managed WiFi service.

Why high-speed WiFi is central to modernising later living housing
Kerry Edmondson, Director of Technology and Data at Anchor, talks about the impact of the new Wifinity WiFi network across its 1,700 later living properties.

Wifinity and Anchor named Retirement Living Awards Winners 2025
Our partnership was recognised for transforming connectivity across Anchor’s 1,700 retirement living communities.

Wifinity and Anchor win at HealthInvestor Seniors Housing Awards 2025
Recognition for supporting digital inclusion, improving resident experiences and future-proofing communities.

Wifinity & Anchor nominated a best community engagement finalist in the 2025 ISPA awards
Wifinity and our partner Anchor have been jointly shortlisted for work to deliver digital inclusion to later living communities.
Android and Apple devices sometimes can’t connect
Some Apple and Android devices have a setting called ‘Private Wi-Fi’. This is designed to prevent some public WiFi networks that you haven’t signed up to from recognising your phone. Unfortunately it also makes it harder for you to connect to WiFi networks (like ours) that you want to use regularly because your phone appears […]
Why do I need to add devices to my account?
To use our service, you need to tell us which of your devices (e.g. phone, laptop, tablet) you want to use. When our network “sees” these devices it will just let them straight onto the network, so you don’t need to sign in every time.
How do I access/make changes to my account?
You can log on to your account https://hotspot.wifinity.com/v2/#/login