Sector: Anchor

Articles

Why high-speed WiFi is central to modernising later living housing

Kerry Edmondson, Director of Technology and Data at Anchor, talks about the impact of the new Wifinity WiFi network across its 1,700 later living properties.

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Wifinity and Anchor named Retirement Living Awards Winners 2025

Our partnership was recognised for transforming connectivity across Anchor’s 1,700 retirement living communities.

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Android and Apple devices sometimes can’t connect

Some Apple and Android devices have a setting called ‘Private Wi-Fi’. This is designed to prevent some public WiFi networks that you haven’t signed up to from recognising your phone. Unfortunately it also makes it harder for you to connect to WiFi networks (like ours) that you want to use regularly because your phone appears […]

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Why do I need to add devices to my account?

To use our service, you need to tell us which of your devices (e.g. phone, laptop, tablet) you want to use. When our network “sees” these devices it will just let them straight onto the network, so you don’t need to sign in every time.

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How do I access/make changes to my account?

You can log on to your account https://hotspot.wifinity.com/v2/#/login

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I’ve forgotten my password and/or username. How do I recover it?

How find or reset your sign in details If you aren’t able to log into your account because you forgot your username or password, it is easy to find these details again. There are three different ways that you can do this which you can read below. Your username is the email address you used […]

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How do I find my device’s MAC address?

To use your service, you need to tell us which of your devices (e.g. phone, laptop, tablet) you want to use. When our network “sees” these devices it will just let them straight onto the network, so you don’t need to sign in every time. To identify devices we use the MAC address, a short […]

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