Samsung Devices
To enjoy a seamless Wi-Fi experience, disable the Randomised MAC Feature on your device. This feature is turned on by default on newer devices, and it can cause frequent disconnections from the Wi-Fi network due to a random MAC address changing each time you disconnect and reconnect to a network. To avoid this, follow these […]
Apple Devices
Apple (IOS/IPAD OS 14 and later) 1. Go to Settings, then click Wi-Fi. 2. Connect to Butlins Wi-Fi and then tap the (i) 3. Turn off the ‘Private Wi-Fi Address’ 4. Connect to Butlins Wi-Fi 5. Copy the Wi-Fi Mac address. 6. Connect to Butlins Wi-Fi 7. Go to the Landing Page 8. Read and […]
What is a MAC Address?
MAC stands for Media Access Control, and is a unique identifier for devices. It’s composed of six pairs of hexadecimal digits, separated by colons. For instance, a MAC address appears as 00:12:34:56:AB:CD. If you need help finding your MAC Address read our “Finding your MAC address” help sheet.locate this on several well known devices such […]
How do I find my device’s MAC address?
To use your service, you need to tell us which of your devices (e.g. phone, laptop, tablet) you want to use. When our network “sees” these devices it will just let them straight onto the network, so you don’t need to sign in every time. To identify devices we use the MAC address, a short […]
What is a MAC address?
A MAC address is a short set of numbers and letters that is unique to your device. Our network can see your MAC address if it has been added to your account it will be put straight on to the internet.
Other Devices
Meta Quest 1. Press the on your right Touch or Touch Pro controller. 2. Hover over the clock on the left hand side, select the quick settings message and open it 3. Select settings in the top right-hand corner 4. Select system 5. Scroll down the left menu and select about 6. Your MAC address […]
Chromecast, Alexa & Sonos
Google Chromecast: Locating the MAC address during Chromecast setup: From the “Connect to Wi-Fi” screen of the setup process, tap the More menu icon located in the top right corner and then tap “show MAC Address”. Locating the MAC address after Chromecast setup: 1. Open the Google Home app. 2. Tap your Chromecast device. 3. […]
Google Devices
Google Chromebook: To locate the MAC address, please follow these steps: 1. Click the network icon in the lower-right corner of your screen. 2. Select your network status from the menu that appears. 3. In the network menu that appears, click the “i” icon in the lower-right corner. 4. Your device’s MAC address is listed […]
Blackberry Devices
Blackberry Playbook: To locate the MAC address of your Blackberry Playbook, please follow these steps: 1. Tap Settings in the upper-right corner of the Home screen. 2. Select Wi-Fi on the left pane. 3. Toward the lower-left corner, select the Wi-Fi logo with a question mark by it. 4. The Physical Address is displayed on […]