Xbox Devices
Xbox Series X/S 1. Go to Settings 2. Select Network Settings 3. Select Advanced Settings 4. Under IP settings: Copy Wireless MAC address. 5. Log in to your My Account and click “Device Management” along the top. 6. Click “Add Device”, write “Xbox”, and select “Games Console.” 7. Enter the Physical Address and click “Save”. […]
Windows Devices
Windows 10 1. Select Settings 2. Select Network and Internet 3. Click View Hardware and Connection Properties 4. Select Wi-Fi tab on the left side of the window 5. Click The Hardware Properties 6. Copy the Wi-Fi Physical Address. 7. Connect to Parkdean Customer 8. Log in to your My Account and click “Device Management” […]
Samsung Devices
Samsung Galaxy (Andriod 10 onwards) 1. Go to Settings, then click Network and then Wi-Fi. 2. Connect to Parkdean Customer and then click the cog to the right of the onboarding network name. 3. Click Advanced or View More 4. Tap Mac address type and change it to Use Phone/Device/Tablet MAC 5. Login to your […]
Android Devices
If you are encountering frequent disconnections, it could be due to the Private Wi-Fi address setting being enabled. You can confirm this by checking if there is a caution triangle next to your device name in Device Management. To disable this setting, please refer to the instructions provided in the “Adding a Tablet or Smartphone” […]
Apple Devices
If you are encountering frequent disconnections, it could be due to the Private Wi-Fi address setting being enabled. You can confirm this by checking if there is a caution triangle next to your device name in Device Management. To disable this setting, please refer to the instructions provided in the “Adding a Tablet or Smartphone” […]