Support Article Group: Get In Touch
Contact Us
What should I do if I want to cancel or reschedule my installation appointment?
If you need to reschedule or cancel your installation appointment, you can call our customer service team on 020 8129 4722. Alternatively, you can email us at forcesfibre@wifinity.co.uk.
What happens if I have an issue with the installation or service?
Our installation engineer will be able to answer any questions or advise on any issues. Our customer services team is also on hand to help you.
Offices and Corporate
Please contact our business support team for any support enquiries. The team are available 9am-5pm Monday to Friday. Email: business.support@wifinity.co.uk Tel: 02033706839
I’d like some more help. Who do I speak to?
For help, call our helpdesk between 8am and 11pm, 7 days a week on 020 8004 5786 or email anchorwifi@wifinity.co.uk any time.
Contact Park Connect’s Wi-Fi Support Team
Email: support@wifinity.co.uk Call us on: 02080 901 290 (08:00 – 23:00 7 days a week) Live chat: Click Chat on the bottom right corner of your account. 24/7 support Our Mission: Make your Wi-Fi Great! Our team is the best in the business. We have been connecting millions of people to what’s important to them […]
Complaints Policy and Procedure
We value your feedback. If you are not pleased with the service we have provided, please let us know. Email: support@wifinity.co.uk Phone: 02080 901 290 Live chat: Click Chat on the bottom right corner of your account. We take your complaints seriously and will address them promptly. We will also log your complaint for future […]