Support Article Group: Signing Up And Getting Connected

Feel free to give your visitors your Personal Network Key if you trust them. Please don’t give it to other residents though. Or, if your visitors need to get online quickly, they can use the ‘Anchor-Guest‘ network. As our services requires you to have an email address, you may need to the the guest network […]

Select ‘Anchor-Resident‘ and enter your Personal Network Key.

Step 1 From the Xbox Home screen and using a controller, push up on the left thumb-stick to highlight the list of pages, then push right to move to the settings page. Step 2 When you reach the settings page, use the thumb-stick to highlight the System item and press A to select. Step 3 In the System Settings menu that […]

You don’t need to have a separate telephone line (or pay line rental) to get Optify home fibre broadband. Optify uses the latest fibre optic technology, meaning you don’t need a landline. Also, in some locations, you can choose to have Optify’s phone service as well as broadband. The phone service is what’s know as […]

If your home doesn’t already have an Optify Home Hub, you will need to arrange for one of our engineers to set up our service. Our engineer will visit your place to install your new Optify fibre broadband service at a date selected by you. Unlike many other fibre broadband providers, you won’t have to […]

With Optify Home Fibre, you won’t pay any installation or setup charges. Our ultrafast fibre broadband comes complete with professional installation by one of our friendly and experienced engineers. Refer to your Home Hub user guide to get started. If you have any questions, simply contact our Customer Care team anytime.

1. Connect to the Ethernet socket Using an Ethernet cable, connect one end to the socket and the other to the Ethernet port on your computer. 2. Optify sign in screen Depending on your device, the Optify sign in screen may appear in a window automatically. If not, just open your web browser and attempt […]

1. Check connections on the Cisco telephone Ensure that there is an Ethernet cable connecting the phone’s 10/100 SW port to the wall socket. 2. Connect to the Ethernet socket Using an Ethernet cable, connect one end to the PC 10/100 port on the back of the phone and the other to the Ethernet port […]