Getting great internet connectivity to multi-tenant social housing developments is essential. Providers must deliver safe, modern homes that meet stricter compliance standards and tenant expectations. Connectivity underpins resident wellbeing, service delivery and operational efficiency.
At Wifinity, we’re experts in connecting multi-tenant environments including later living and keyworker housing. Our core offer is a fully managed internet service. We deliver reliable connectivity to help providers meet compliance obligations, improve tenant satisfaction and demonstrate social value. Our networks form the foundation for smarter building operations. They can support building management systems, smart home platforms and sensors of the future.
We offer services for both private and public sector social housing developers, landlords and facilities management providers.
Our approach to social housing internet services
We deliver secure wired and wireless infrastructure that supports IoT. Our networks provide seamless coverage across estates, including hard-to-reach areas where traditional ISPs are often unwilling to serve.
Our networks are fully managed end-to-end. This includes survey and design, installation, optimisation and 24/7 monitoring. We have experience across multi-tenant housing, education and healthcare. We understand the regulatory and operational pressures providers face. Our team can support every stage of the property lifecycle, from construction through to tenant move-in and ongoing operations.
Proven outcomes across housing developments
We are two years into a major programme with Anchor, England’s largest later living provider. We’re upgrading internet services to fully-managed WiFi in rooms and common areas at almost 1,700 locations. Residents now have secure and reliable WiFi. Colleagues benefit from a dedicated corporate network. Building systems run more efficiently.
For Metropolitan Thames Valley Housing (MTVH), we provide connectivity to more than 1,600 rooms across eight NHS sites. This gives keyworkers affordable broadband with simple sign-up and reliable coverage.
At the University of Sussex, we designed and deployed a future-proof network for more than 2,000 students. As a result ensuring seamless WiFi across accommodation and communal areas. The project also supported conferences and summer schools with secure guest access.
We also managed internet services for social housing providers Sovereign Network Group and A2 Dominion.
The benefits for social housing providers
Reliable connectivity improves tenant satisfaction by giving residents fast and affordable access to services, education, healthcare and communication with family. We’re also asked to support compliance by enabling smart building technologies such as damp and air quality sensors. Therefore helping providers meet safety standards and detect issues early.
For landlords, a single managed network reduces maintenance demands, cuts costs and provides the flexibility to scale as estates evolve. At the same time, it allows providers to demonstrate social value. They can tackle digital exclusion and report on how connectivity is improving lives in their communities. Our services feature flexible tariffs and simple sign-up options. They’re designed to be accessible for residents while remaining cost-effective for providers.
Building for the future
Social housing providers now view providing internet services as more than providing resident WiFi. It is a foundation for meeting compliance obligations, running smarter buildings and improving tenant wellbeing. It also underpins wider goals around digital inclusion, ESG and social value. Allowing providers show measurable impact for residents and communities.
The UK Government’s digital inclusion action plan (published in February 2025) underlines how essential reliable connectivity has become in tackling inequality and supporting access to services. Social housing providers are central to this mission, with the ability to deliver measurable social value by helping residents stay connected.
At Wifinity we are ready to support housing providers at every stage, from new developments through to existing estates. If you’d like to explore our fully managed services could strengthen your social housing portfolio, we would be glad to start a conversation.