Sector: Holiday Parks and Resorts

Trusted provider to 4/5 of the UK’s largest park & leisure brands. Get in touch

A speed test shows us how fast your device is receiving and sending data on the network. This helps us check whether slow speeds are affecting your connection. You can do this on a phone, tablet, or laptop. Important You only need to run this test once. Please stay as close to your access point […]

Trusted provider to 4/5 of the UK’s largest park & leisure brands.

For Wi-Fi help and support please contact our Customer Service Team (open 8:00am – 11:00pm).​​Email: [email protected]​ Our Mission: Make your Wi-Fi Great! Our team is the best in the business. We have been connecting millions of people to what’s important to them since 2007 and our fantastic Customer Service Team (open 8:00am – 11:00pm) is […]

Staying safe online is important as cyber criminals target the internet to commit fraud and scams. You can do almost anything online nowadays; banking, shopping and communicating is as easy as clicking a button but it can be just as easy for cyber criminals to access your personal information. Internet security is something we should […]

Unfortunately, because we are a public service, we can not currently provide access to devices that require device-to-device communication.  This sort of connectivity does not use the internet, but instead piggybacks upon our wireless routers to connect the devices to each other. We only supply internet access and cannot allow devices to communicate with each […]

If you are not able to see the network in your list of available Wi-Fi networks, please reset your device and check other devices.  If all of your devices are unable to see the network, please contact our Customer Service Team (open 8:00am – 11:00pm) so we can gather some more information and the Technical […]

If you have a low or fluctuating Wi-Fi signal, one of the most common causes is the distance from the access point your device is connected to. Disconnect and reconnect the Wi-Fi and establish a new connection to make sure you are connecting to the access point closest to you and see if anything improves.  […]

Wi-Fi issues may be related to the network or they may be related to the Wi-Fi device joining the network. Usually, if other computers or devices are able to get on the Internet without issues, the problem may be with the device itself. Try resetting your device.  There are many factors that can contribute to […]