Part 2 – Adding a Smart TV or Firestick
Smart TV Find the MAC address for your Smart TV or Firestick device in the ‘System’ > ‘Network’ section of your device’s settings. Alternatively, you can search on Google for the device name followed by “Firestick 4K Max locate MAC address” to locate this information. If you are using Smart devices such as Firesticks or […]
Part 1 – Adding a Tablet, Smartphone or Laptop
To enjoy a seamless Wi-Fi experience, it is advisable to disable the Private Wi-Fi address/Randomised MAC Feature on your device. This feature is turned on by default on newer devices, and it can cause frequent disconnections from the Wi-Fi network due to a random MAC address being assigned to your account. To avoid this, follow […]
Changing from a Standard free plan (Park Connect) to a paid Premium plan (Park Connect+)
To change from Standard free plan on the Park Connect service to a paid Premium Plan on the Park Connect+service you must cancel the Standard free Park Connect plan first. Once cancelled you will see the landing page for all Wi-Fi plans and will be able to select a Premium Plan Park Connect+ plan. 1. […]
Using the Home Network (PDR Home Network)
Laptops, smartphones and Tablets can be added directly to your Wi-Fi account and connected to the PDR Customer Network. You do not need to add these devices to the PDR Home Network to get them connected to the internet. For Smart TVs, Firesticks and Peripherals, it is recommended that you connect these to the PDR […]
Removing devices from your Wi-Fi account
To remove a device, log into your Wi-Fi account and select the Device tab from the account dashboard. Click View devices and select Remove. There will be a remove button under each device. Use this to remove and disassociate the device from your Wi-Fi account. N.B. You can have up to 3 devices connected on […]
Getting connected to Wi-Fi (The Parkdean Customer Network)
1. Go to the settings on your device for Wi-Fi Connections. 2. Select Parkdean Customer from the Wi-Fi options list. 3. Click Parkdean Customer to select the Parkdean Customer Wi-Fi network. 4. Once connected you will be prompted to Sign in to a Wi-Fi network Parkdean Customer. Click Sign in to a Wi-Fi network take […]
Accessing your online Wi-Fi account
To manage your online account follow these steps. Click Log In and then enter the email address and password for your Wi-Fi account
Wi-Fi plans and packages explained
Wi-Fi plans are available on the Standard Wi-Fi Service called Park Connect, which is free, and on the chargeable Premium Wi-Fi Service called Park Connect+. Standard Wi-Fi Service – Park Connect This is ideal for internet browsing and instant messaging for those wanting to stay connected with friends, family and colleagues. The Park Connect service […]