Support Article Group: Signing Up And Getting Connected
Creating an account and getting online
How do I sign up for Optify? (I am a student)
Firstly, check that your site or building has Optify. Contact Customer Care if you are not sure. Most of our sites have a Wi-Fi network. Just look for Optify in the list of available wireless networks. Simply click to connect, open your browser and follow the onscreen instructions to sign up for a package. Many of our locations also […]
Changing from a Standard free plan (Park Connect) to a paid Premium plan (Park Connect+)
To change from Standard free plan on the Park Connect service to a paid Premium Plan on the Park Connect+ service you must cancel the Standard free Park Connect plan first. Once cancelled you will see the landing page for all Wi-Fi plans and will be able to select a Premium Plan Park Connect+ plan. […]
Removing devices from your Wi-Fi account
To remove a device, log into your Wi-Fi account and select the Device tab from the account dashboard. Click View devices and select Remove. There will be a remove button under each device. Use this to remove and disassociate the device from your Wi-Fi account. N.B. You can have up to 3 devices connected on […]
Getting connected to Wi-Fi – Parkdean
Getting connected to Wi-Fi at Parkdean Resorts is quick and easy with Wifinity’s customer network. Whether you’re streaming your favourite shows, browsing the web, or staying in touch with loved ones, this guide will walk you through the simple steps to connect your device and enjoy reliable internet during your stay. How To […]