Support Article Group: Signing Up And Getting Connected
Creating an account and getting online
How do I sign up for Optify? (I am a student)
Firstly, check that your site or building has Optify. Contact Customer Care if you are not sure. Most of our sites have a Wi-Fi network. Just look for Optify in the list of available wireless networks. Simply click to connect, open your browser and follow the onscreen instructions to sign up for a package. Many of our locations also […]
Changing from a Standard free plan (Park Connect) to a paid Premium plan (Park Connect+)
To change from Standard free plan on the Park Connect service to a paid Premium Plan on the Park Connect+ service you must cancel the Standard free Park Connect plan first. Once cancelled you will see the landing page for all Wi-Fi plans and will be able to select a Premium Plan Park Connect+ plan. […]
Removing devices from your Wi-Fi account
To remove a device, log into your Wi-Fi account and select the Device tab from the account dashboard. Click View devices and select Remove. There will be a remove button under each device. Use this to remove and disassociate the device from your Wi-Fi account. N.B. You can have up to 3 devices connected on […]
Getting connected to Wi-Fi
1. Go to the Settings on your device for Wi-Fi Connections. 2. Select Parkdean Customer from the Wi-Fi options list. 3. Click Parkdean Customer to select the Parkdean Customer Wi-Fi network. 4. Once connected you will be prompted to Sign in to a Wi-Fi network Parkdean Customer. Click Sign in to a Wi-Fi network take […]