Many of our plans will have a download speed associated with them. This is meant to be a guide to the different levels of service, but does not a guarantee you will always get that speed. The speed you receive will vary because we can’t control all the factors that impact your individual speed (such as how far away from the Wi-Fi Access Point, obstructions like walls, or sources of interference like microwave ovens being used nearby). How modern your devices is, what you are doing online, and the time of day can all make a difference too.
If you are experiencing slow speeds, click here for help