Support Article Group: Technical Support
Troubleshooting
I can’t connect to the Parkdean Customer Network. My device tries to connect and then disconnects.
If your device can see the Parkdean Customer Network, but each time you try to connect you are unable to, then try resetting the Wi-Fi Access Point (a.k.a router) by switching it off and then back on. It will take 15-20 minutes to fully re-set. You can then try connecting to the Parkdean Customer Network. […]
I cannot see the PDR Customer Network in my Wi-Fi settings
Please check that your accommodation or holiday home has Wi-Fi installed. You will not see the PDR Customer Wi-Fi network if the Wi-Fi has not been installed. The quickest way to check is to look around the outside of the accommodation unit for a Wi-Fi Antenna (see image below). If there is a Wi-Fi Antenna […]
Where is Wi-Fi available on the Park
The customer Wi-Fi (The PDR Customer network) is available in the venue building, the Boathouse restaurant and in the majority of the accommodation units on the Park. The outside areas of the Park are not covered by Wi-Fi. The PDR Home Wi-Fi Network is only available from within the accommodation units. If you are an […]