Vine Close FAQs

Are there parental controls?

Wifinity WiFi has no content filtering.

Can I roam across Aldershot Barracks with my WiFi?

Your WiFi is only available to use in your home so unfortunately you cannot take it across base with you.

How many devices can I connect to the WiFi?

You can connect as many personal devices to your WiFi as you’d like.

How do I connect devices?

You can read our guide on connecting devices on our support page.

How do I find my MAC address?

You can read our guide on finding your MAC address on our support page.

I’m having problems connecting my Apple and/or Apple devices

You can read our guide on how to fix this on our support page.

Need More Help?

If you cannot find the answer to your questions, you can always contact our Customer Service Team 24/7.


+44 (0)20 8090 1290

Live chat

Click ? on at bottom right of the website

To top